Interactive product demonstration
See exactly what SMM delivers.
We start with a fictional technician report. One tap turns it into the performance priorities a service manager should address today.
Watch the 20-second overview, or try the example below.
1
FICTIONAL SOURCE REPORT
Weekly technician performance
This represents the report a manager already receives from their scheduling platform.
| Technician | Calls | Revenue | Avg. ticket | Callbacks | Maint. | CSAT |
|---|---|---|---|---|---|---|
| Maria Lopez | 64 | $36,800 | $575 | 1.6% | 31% | 4.9 |
| James Reed | 59 | $29,500 | $500 | 3.8% | 22% | 4.5 |
| Taylor Brooks | 51 | $28,050 | $550 | 2.1% | 29% | 4.8 |
| Devin Carter | 66 | $31,020 | $470 | 5.2% | 18% | 4.3 |
| Morgan Lee | 55 | $29,975 | $545 | 2.4% | 27% | — |